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Manage Contacts

Contacts receive messages sent by Varius Message Router. These messages include email, SMS and Telegram messages.

Follow the steps below to manage contacts, contact groups and assign contacts to groups.

1. View contacts

From main menu, access Client Tools > Manage Contacts.

  1. The page shows the list of contacts.
  2. Find group members
    Select a group name from the “Group” dropdown list to view all members of the group.
  3. Search contacts
    Search for a contact by entering his name or mobile number in the respective text fields and click “Search”.
  4. Delete contact
    Delete a contact by checking the checkbox beside a contact name and click “Delete”. 
  5. Delete all contacts
    Click “Delete All” to delete all contacts.
  6. Edit contact
    Edit contact details by clicking the “edit” icon beside a contact name.
  7. Add contact
    Click “Add Contact” to add a new contact.
  8. Assign contact group
    Click “assign group” icon beside a contact name to assign the contact to different contact groups.
  9. Manage contact groups
    Click “Manage groups” to manage contact groups.
Comprehensive contact management

2. Edit contact details

The contact details page appears when you add a new or edit an existing contact.

  1. Fill in the details with First Name and contact information (mobile number or email) as compulsory fields.
  2. Click Update to save the information.
  3. Restart the VMR service for any changes done.

3. Assign contact to groups

  1. Click “assign group” icon beside a contact name and the list of contact groups appears.
  2. Check the checkbox beside a contact group name to assign the contact to the contact group. You can assign a contact to multiple groups.
  3. Click “OK” to save.
  4. Restart the VMR service for any changes done.

4. Manage contact groups

The Manage Contact Groups page appears when you click “Manage groups” button on the Contacts page.

  1. Select the group name from the “Select Group” dropdown list.
  2. Key in the group name and email alias of the group.
  3. Click Update to save the information.
  4. Restart the VMR service for any changes done.
 

The Email Alias field is used by Varius Message Router to identify a group. If an application wants to send messages to all members of a group, the email alias must be provided to Varius Message Router.

In our example below, an application wants to send messages to all members of a contact group with email alias as alertgroup.

SMTP integration:
The application sends an email with recipient as alertgroup@fluidsms.com to Varius Message Router.

HTTP integration:
The application uses HTTP GET / POST to access a custom URL with “to” parameter as alertgroup.
eg. http://192.168.0.88/pages/sendmsg.aspx?user=user&password=userpassword&to=alertgroup&text=SMStext